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Introduction. Step One. Step Two Step Three Step Four Step Five Step Six Step Seven Step Eight Step Nine Step Ten Step Eleven Before we get
started, let me ask you a question. I've dealt with many sales forces
and generally there are one or two "star representatives"
that dominate the company's sales and make the most money. The rest
of the reps are mediocre at best and poor performers at worst. They just
get by. They all offer the same products or services but some make a lot
and some don't. Why is that? And the vast majority of representatives
never reach a level of career satisfaction in the profession of closing
sales (which has the highest earning potential of any field). The stars
bring home the deals and the rest work hard but they don't consistently
bring home the closes. Why is that? To me the answer
is obvious. It's training, plain and simple. Personality can only take
you so far, the better closers have trained themselves to A.B.C.
- Always Be Closing. This means that every word they say and
every action, both tactical and physical, they take with a qualified prospect
is for the purpose of comforting the prospect through rapport and setting
up closing the sale. This rarely
comes naturally. The stars have been trained to do this, and they were
taught tactics for establishing rapport and setting up the close. This
is how professional closers are developed and made. Skilled closers use
their time with every prospect discovering exactly what will make the
sale close specifically from what the prospect will have told them. And
that is why there are stars and those just hanging on. Stars know how
to "question to clarity", setting up the close from the first
moment they meet the qualified prospect. The
"Just a yes or no, please"
structured selling system, was inspired from my desire to help the multitude
of people that have chosen selling as their profession but have not found
financial or job satisfaction from their career activities and opportunities.
I've trained hundreds of closers during my twenty-four year career and
career satisfaction has always been of the utmost importance. Let's face
it our opportunities are really unlimited as closers, and one of my first
mentors said, "We have the highest paying hard job and the lowest
paying easy job". Closing business is job satisfaction in our chosen
field. Not closing is frustrating and maddening.
I would submit
that the problems you may be having with predictably closing sales are
due to the fact that you have never been educated on how to deliberately
close sales. I said "deliberately" close sales. The main problem
from lack of training is that the lack of preparation will cause you to
have doubt of what you are doing, and doubt turns into a lack of confidence.
Lack of confidence will never close sales. The lack of preparation cycle
only spirals down. Closing takes supreme confidence. In selling, as with
anything, peak performance is achieved through precise preparation. To
have the confidence to predictably close, you need to know what to say
and what to do in every situation from the moment you pick your target
market to the final close and the signing of every agreement and then
generating referral sales. In "Just
a yes or no, please" I share tactic to predictably close sales for
any product or service that you believe in, and that have benefits worth
the investment. If the prospect is qualified, needs, and will benefit
from your product or service, and perceives the return on investment as
acceptable, I will show you how to cut through all the obstacles and make
as many qualified prospects, as possible, paying clients. We will use
the most comfortable interpersonal methods on every call and presentation.
After making a polished educational presentation you will simply hold
your prospect to their own words and responses and predictably close sales.
It is a proven
fact that the profession of selling is scientific and systematic and it
can be taught. This is true because of how accurate human nature is. People
by nature react well to certain stimuli and not so well to others. By
learning and knowing how prospects will generally react, in advance, and
preparing for their response, you will build supreme confidence in your
ability to generate new prospects, close the sale, and turn them into
clients. The "Just a Yes or No, Please" structured
selling system allows you to instantly set up a custom presentation for
every qualified prospect you visit. You will use the client's own
responses as the guide for this presentation and you will close using
the prospects own answers. You will build yourself a predictable career
and income in sales through the use of my systematic technique.
When you implement
your new educational presentation, you will allow more people to make
the decisions you want them to make, more often. The refinement of your
presentation will increase positive results, dramatically. I will teach
you new techniques for the use of words and questions which will help
you expose new prospects, discover the real needs and wants of the prospect
as well as how they like to make their decisions. These techniques will
make for a more satisfying and comfortable closing experience for both
you and your prospect. When selling, a tactical ability to communicate
is the tool you have to get the results you desire. Using the correct
formula of words and questions will be the basis of your success. The system
will work optimally because we will develop, and you will implement, an
educational presentation, completely scripted to give you the confidence
and the best opportunity for turning every qualified prospect into a client.
This presentation will educate your future clients and answers every question
they may have regarding their decision to do business with you. When,
at the end of the presentation, you ask for the investment, the prospects
decisions will be an educated yes or no response, which if done correctly
will be yes more often. Put
the prospects into the position where they can make an educated decision
at the close, every time, simply by being reminded of their own words.
Closing like this is only successful if you are intentionally pursuing
it as your goal at every juncture of the presentation. The tactical
use of words, questions, and confirmations will make your closing percentages
increase markedly. Why? When you develop a presentation, study it until
it is polished, and implemented it step by step, you will have the confidence
to control every situation. You will always know the next words you need
to say, because it will be practiced. You will be in control and you will
be able to lead the prospect the way you want them to go in every situation. Michael Jordan,
basketball great, was asked about a picture that captured him with his
eyes closed while shooting and making a free throw in a championship game.
His response was preparation, visualization and concentration. Practice
and prepare for a positive result, visualize the positive result, and
then execute with precision to achieve the positive result. The "Just
a Yes or No, Please" structured selling system will allow
you to prepare, visualize, and execute the presentation of your product
or service, in any situation conducive to selling. Executing what you
already know and have diligently practiced will increase your confidence
and lead you to the most positive results..
One thing that
is of the utmost importance and the beginning of success in sales, you
must have control and hold the attention of the prospect at all times.
Control equals closed sales. Lack of control allows the prospect to sell
you on why they will not buy from you. Our goal is to consistently close
as many qualified prospects as possible, and taking control of every presentation
and prospect will let you achieve the highest return from all sales efforts.
Reaching this goal will happen by following every step of the system and
will give you the best return on your marketing investment (financial,
time, pride, etc……...). We will discuss techniques for figuring
out what kind of buyer you are in front of, how they like to buy and how
to make them as comfortable as possible. To facilitate
your goals, we create a professional, polished, and proactive presentation
custom tailored to your specific needs. You will educate all prospects,
according to their individual needs. The system will solicit every question
the prospects will have, and they will give you the confirming answers
you will need to close the sale. Most importantly the presentation will
allow you to control and lead the prospects exactly where you want them
to go. With this technique you will not need to lie about anything and
it will not force you to be a hard closer. To make a professional career
of selling, you will simply assume that what the prospect is responding
during the presentation is their true want and need, and at the close
you will know exactly what to say to fulfill those wants and needs and
close the sale. Presenting,
so that you will be able to close using their words takes careful planning.
We must prepare and present so that every prospect question and objection
can be neutralized during the presentation. In advance of the close, just
before revealing the investment we need to be able to say, "Other
than verification is there any other reason why we wouldn't be able
to do business, today". If you presented
correctly and the prospect is honest, and their words and answers during
the presentation say they would benefit from your opportunity or solution,
then they should be ready to close. The "Just a yes or no,
please" structures selling system will prepare you for
the highest possibility of closing success. As we get started do
yourself a favor, be completely open minded and diligent at every juncture
of the creation of your customized direct approach, questionnaire, and
presentation. As we go through the system the presentation will come to
life and your control on the prospects decision will become more and more
apparent. You will very quickly see why developing an educational yes
or no presentation is all that was missing from satisfaction in your selling
career and financial success. This should be an exciting time for you
because in a very short period of time you are going to be a different
and more successful closer.
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